Last updated: [07/08/2026]
Satyadev Electronics ("we," "our," "us") operates this website (satyadevelectronics.in) and provides TV repair services in Hyderabad and Secunderabad. This Privacy Policy explains how we collect, use, and protect the personal information you share with us through this website, phone calls, or WhatsApp.
1. Information We Collect
When you use our website or contact us, we may collect:
- Your name, phone number, and WhatsApp number
- Your area/locality and address (only when needed to schedule a home visit)
- Details about your TV (brand, model, issue description) that you choose to share
- Technical information such as your IP address, browser type, and device information, collected automatically when you visit our website
- Information collected through advertising platforms (such as Google Ads or Meta/Facebook Ads) when you click on one of our ads, including campaign source and click identifiers
2. How We Use Your Information
We use the information you provide to:
- Contact you to confirm and schedule your TV repair appointment
- Provide quotes, updates, and support related to your service request
- Improve our website, services, and customer experience
- Measure and improve the performance of our advertising campaigns
- Comply with legal obligations, where applicable
We do not sell your personal information to third parties.
3. How We Share Information
We may share limited information with:
- Our technicians and staff, solely to carry out your requested repair service
- Service providers who help us operate our website, hosting, or communication tools (such as WhatsApp Business or email providers)
- Advertising platforms (Google, Meta) in aggregated or anonymised form, to help us understand ad performance — we do not share your name or contact details with these platforms for advertising purposes beyond standard conversion tracking
- Government or legal authorities, only if required by law
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies (such as Google Ads conversion tags or Meta Pixel) to understand how visitors use our site and to measure the effectiveness of our advertising. You can disable cookies through your browser settings, though some website features may not function as intended if you do so.
5. Data Retention
We retain your contact and service information for as long as necessary to provide our services, respond to your enquiries, and meet any legal or accounting requirements. You may request deletion of your data at any time by contacting us.
6. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may contact us at any time to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to any legal requirement to retain it
- Opt out of promotional communication (you will still receive service-related messages relevant to any ongoing repair request)
8. Third-Party Links
Our website may contain links to third-party sites (such as our social media pages). We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services and website are intended for use by adults seeking TV repair services. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Phone: +91 80082 56782
- Email: info@satyadevelectronics.in
- Address: Kukatpalli, Hyderabad, Telangana – 500016
